.

American customers accept the suggestion to use HM46 hydraulic oil and tested an order for AAK hydraulic valve finally

Logan, an American customer, recently purchased a batch of hydraulic valves, but problems came out within the shelf life period. In previous years, he promised that it would have no problem within 1-2 year period. However, for unknown reason, nearly 60% of the users had problems after using them for about only 8 months. Sometimes, he even received more than 20 complaint calls in a day, which completely broke his habitual working pace and exhausted.

Logan sent us inquiries before, but has not cooperated with us yet. He sent us an for a try and asked whether our company's hydraulic valves could avoid their customers' complaints. I suggested testing the product parameters randomly. If all parameters of the product are tested to be qualified, it's the best to learn about the user's environment. One week later, Logan sent me an saying that the oil medium used by the current complaining customers is HL32 hydraulic oil, and the other environment is the same.

I told him that the quality of the oil will also affect the service life of the product. HL32 hydraulic oil has the lubrication of the circulation system, and its price is cheap. At the same time, it can extend the oil change cycle. Compared with machine oil, it can save 1/3-1/2 of lubricating oil, so it has become the first choice of many users. However, it also has a lot of instability due to air release value, anti foaming property and water separation poor performance, it is easy to get the product rusted and scrapped, it is only suitable for the lubrication to all kinds of machine tool bearing box, low pressure circulation system that do not have special requirement for oil quality, but not suitable for hydraulic valve system.

After listening to my analysis, Logan said that no supplier had ever mentioned the requirements for the hydraulic oil and asked me how to give the user a guide. We told him that as long as HM46 hydraulic oil can be used, the water mixed in the oil can be quickly separated, and it has excellent oxidation stability and hydrolysis stability. At the same time, it can resist air, moisture, high temperature, high pressure and other factors. The problems can be solved easily.

Three months later, we received an order of US$60,000 from Logan. This is an inquiry made by Logan half a year ago. On the call communication, Logan mentioned that after listening to my analysis last time, he immediately suggested the user try to change the hydraulic oil. After that, the service life of the product has been improved and the effect is obvious. At the same time, the trust of the user has been successfully restored. This order is mainly due to the recognition of our quality and technical authority, and also thank us for helping solve his customer's complaints even without business cooperation, taking this opportunity to have more cooperation with us.

AAK Hydraulic Valve not only has comprehensive technology, but also has a complete after-sales service. Don't wait! Contact AAK if you have any questions.



在线联系供应商

至: AAK INDUSTRY CO., LTD
Your E-mail:
消息正文:


Send to other suppliers

Other supplier products

With zero leakage AAK hydraulic valve, the Russian buyer Elaine is no longer concerned about quality and promoted
With zero leakage AAK hydraulic valve, the Russian buyer Elaine is no longer concerned about quality and promoted Elaine, a buyer in Russia, did not expect that nearly 30% of the hydraulic valves had oil leakage and poor sensitivity during the inspection of the...
液压阀使用寿命超过90%的同行,美国客户通过对比选择AAK下单
液压阀使用寿命超过90%的同行,美国客户通过对比选择AAK下单 AAK所生产的高压节流液压阀,使用寿命超过90%的同行,关键在于我们有自己专有的淬火及回火热处理工艺,通过淬火与不同温度的回火配合,可以大幅度提高液压阀的强度、韧性,以及疲劳强度,避免液压阀在长期的使用过程中出现变形、磨损等。目前约有不到10%的同行能与AAK液压阀PK使用寿命。 为了节省成...
Zero purchased AAK hydraulic valves, which not only solved the problem of returning goods, but he was also promoted to be the first leader in China office.
Zero purchased AAK hydraulic valves, which not only solved the problem of returning goods, but he was also promoted to be the first leader in China office. Zero is from Italy, responsible for purchasing hydraulic valves in East China, and has been doing well. However, he suffered a big loss this time. ...
美国老客户转单后液压阀漏油,AAK帮忙解决后他又回来了
美国老客户转单后液压阀漏油,AAK帮忙解决后他又回来了 AAK生产的液压阀使用丁腈橡胶密封圈,密封性超过绝大多数同行,即使市场竞争再激烈,也没有老客户转单,唯独合作六年之久的美国客户Tom,为扩大供应商范围而转单,结果发生漏油,重新回来找AKK帮忙,现在他似乎不敢再转单了。 对于液压阀密封圈的选择,绝大多数的厂家采用硅胶密封圈,此材质抗拉性能好、耐...
AAK hydraulic valve has no leakage, an American customer placed the first order for 100,000 US dollars
AAK hydraulic valve has no leakage, an American customer placed the first order for 100,000 US dollars The roughness of the mounting surface of the hydraulic valve will seriously affect the leakage of the hydraulic system. The roughness Ra of most fa...
供应产品

Same products

XSM1系列液压马达,用于矿山工程绞车
XSM1系列液压马达,用于矿山工程绞车 卖方: 宁波鑫灿液压传动有限公司 XSM系列电动机是基于意大利技术的多年经验的结果,并且结合了旨在提高电动机机壳强度和内部动态组件的负载能力的技术的多种设计变型。结果是一系列具有高连续额定功率的电动机,这既是因为减少了内部比重,...
ADH4500系列3-4.5T螺旋钻驱动装置用于紧凑型挖掘机附件钻孔螺旋钻驱动
ADH4500系列3-4.5T螺旋钻驱动装置用于紧凑型挖掘机附件钻孔螺旋钻驱动 卖方: 宁波鑫灿液压传动有限公司 ...
XSM05系列径向柱塞液压驱动轮马达挖泥船和钻机用固定排量液压马达
XSM05系列径向柱塞液压驱动轮马达挖泥船和钻机用固定排量液压马达 卖方: 宁波鑫灿液压传动有限公司 XSM系列电机是基于意大利技术多年经验的结果,并且结合了许多关于旨在增加电机外壳强度和内部动态组件负载能力的技术的设计变化。结果是一系列具有高连续额定功率的电机,这都是因为内部特定负载的减少,并...
AAK hydraulic valve inner hole does not wear and deformation, orders come one after another
AAK hydraulic valve inner hole does not wear and deformation, orders come one after another 卖方: AAK INDUSTRY CO., LTD After some search, Mr. Chen found that the material of 45 steel is soft and easy to wear. Even a...
AAK guarantees the quality, quantity and delivery, Andreas has saved a major customer with sales of 1.2 million US dollars
AAK guarantees the quality, quantity and delivery, Andreas has saved a major customer with sales of 1.2 million US dollars 卖方: AAK INDUSTRY CO., LTD Andreas is a purchaser of a hydraulic cartridge valves company in Germany, he has been successful...