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Arme from Australia sent an saying that she was looking for a plasticmedical instrument cleaning brushes, because the stainless-steel twisted wire brush that was purchased from other suppliers last time was actually rusted. The original supplier used 201 stainless steel non-304 to save costs. Received a large number of complaints from Arme’s customers, and the order volume continues to decrease, so Arme ask if we can provide a plastic medical instrument cleaning brushes for him.

Our sales gold engineer responded promptly after receiving Arme’s mail for 1 minute. We learned that the diameter of the medical instrument that Arme needs to clean is 6mm and the overall length is 220mm. We recommend that the new plastic medical instrument cleaning brushes should be 6mm in brush diameter and the overall length of the brush is 20mm longer than the medical instrument. This will make the cleaning experience even better. The diameter of the plastic handle is 2.8mm. Arme is very satisfied with our professional advice, provides a courier account number, and asks us to arrange the sample. After 3 days, we sent the sample.

After 5 days, Arme received a plastic medical instrument cleaning brushes and arranged the test for the first time. Arme told us by e-mail that the length and size of the sample match the medical instrument, and more importantly, it does not rust, no longer have to worry about customer loss due to rust problems, and we also received 20,000pcs purchase orders from Arme.