Service:

Pre-sale service:

Before the machine is shipped,we will complete the installation of the machine and commission it to the best working condition. You can use it directly after receiving the machine.If necessary,we have professional after-sales to provide you with machine support.

After-sale Service:

The whole machine warranty for one year(except the laser tube and mirrors lens).Any questions,24 hours online professional advice available.

FAQ:

1. How can I choose the most suitable machine?

Please tell us three questions, our customer service staff will recommend the most suitable product for you.

1) Which material is mainly used for? Cutting, engraving or marking?

2) What is the max thickness of the cut?

3) How big working area you need?

2. How long can deliver the machine?

Common machine can be delivered within 3~7 days. Custom-made machine needs 12~14 days.

3. Is there any after-sales service?

Yes, we have a perfect after-sale service team to supply technical support to our customers.

Our technicians can assist you to install the machine and give you free training after you receive machine.