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In May, an from Kenya, said that the filter market is shrinking and the customer’s order volume is decreasing. Because thebrush filtersold in the market are all similar, if there is no innovation, it is really difficult to further open the market, increase market share, and ask if there are any plans to help him solve these confusions.

Our gold sales engineer Cindy contacted the customer within one minute of receiving the customer’s mail. Cindy learned that the brush filter sold by Ken customers are all black, and there are no other colors. Cindy recommends that customers keep the black while adding a green and yellow cross-shaped brush filter. One is to cause visual impact; the other is that the cross-shaped brush filter has stronger adsorption capacity. Ken was very interested in our advice and paid for the sample customization fee, and we sent the sample 5 days later.

Six days later, Ken received a green cross-shaped brush filter and sent it to his client. After 10 days, we received a call from Ken saying that his client was very satisfied with the sample and more importantly, not only helped him maintain the old customer also got 2 new customers, this time a total of 10,000 green cross-shaped brush filter were ordered.