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Before receiving the feedback from John customers from the United States, the test brush was purchased from elsewhere. The bristles did not have antibacterial function. Other suppliers could not provide the anti-bacterialdisposable surgical cleaning brushes, which resulted in a large number of customer complaints and reduced orders. John asked if we could solve this problem.

Our gold sales customer service Mary responded promptly after receiving the John mail for 1 minute. At the same time, we took screenshots of the antibacterial function certificate that we tested by the third party to the customer, and promised that the nylon hair of our disposable surgical cleaning brushes will also have antibacterial function. Ensure that the sample and the quality of the large goods are consistent. We also told John that the largest customer in the US medical industry is also buying a disposable surgical cleaning brushes with antibacterial function from us. John was very pleased with Mary’s professional response and paid a sample customization fee of usd90. After 3 days, we sent a disposable surgical cleaning brushes with antibacterial function.

Three days later, John received a sample of the antibacterial disposable surgical cleaning brushes, very satisfied, and gave us 20,000 orders.